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How To Remove Personal Shield Pro Virus / Malware

Personal Shield Pro is a rouge anti virus program that infects your pc with multiple spyware and malware issues. Personal Shield Pro automatically installs itself from ActiveX files that are downloaded to your system due to flaws in your internet security settings or out of date spyware removal tools. Once a system is infected with this malware the program will continuously give messages about an infection on the PC via pop-ups, and notifications in the task menu. When this program runs it will appear to be running scans and it will present a list of “infections” and when it attempts to remove the infections it will prompt users to purchase the product to remove the infections. This is just a scam to scare users into submitting their credit card information.

Manual Removal of Personal Shield Pro: Personal Shield Pro will disable the Windows task manager making it difficult to remove while running. To get around it from running restart your computer in safe mode. To access safe mode, restart your computer and tap the F8 button. When correctly done a black screen will appear with options for starting up Windows. Choose Safe Mode and Windows will start up in the trouble shooting mode. When in safe mode Windows will only start up necessary files and programs which makes remove Personal Shield Pro possible. Next locate and delete the following files associated with Personal Shield Pro:

c:\Documents and Settings\All Users\Application Data\<random>.exe

Personal Shield Pro Registry Entries that should be removed:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “<random>.exe”


Having Problems removing Personal Shield Pro Malware/ Scareware? Our Remote Support Technicians can remove spyware for you and cleanup your computer while you watch. Contact us at or call us at 586-816-0015 for spyware removal and IT support.

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9 Responses to How To Remove Personal Shield Pro Virus / Malware

  • kennylove says:

    thanks for your Guid

  • basit says:

    very very very thanks…..!!!!!!

  • Doreen Perry says:

    JUNE 26, 2011 Thankyou very much for your directions on the removal of Personal Shield Pro Virus\Malware. All directives were right on, except, the Run <>.exe could not be found in the C: Path nor in the Registry entry. It was disguised as <>.exe. This may be helpful to someone else when removing this obnoxious Virus\Malware. Thanks again!!!!

  • Meric says:

    there’s a .pspro file in there as well.

    My computer was hijacked last night, and personal shield got through McAfee, infecting everything and somehow penetrating Safe Mode… if I tried to open McAfee, Notepad, command prompt, etc. in safe mode, a bubble popped up from the task bar saying it could not open the program, which had been allegedly quarantined. Going through Control Panel, System Restore was also blocked when a window came up to tell me I could not restart my computer.

    If I try to start in normal mode (not safe mode), I hear error beeps and am met with various pop up errors telling me shell.exe could not open and thereafter everything is black.

    I have a Dell laptop with an additional protection service that I recently used after deleting important registry information, and this is no longer an option when I put in my Windows CD and boot with that. I have no idea how to get around this except to fully reinstall and lose all of my original work.

  • Gabriel says:

    Thanks, it worked perfectly!

  • anytime says:

    Thanks, that’s what I needed!

  • KitV says:

    In windows 7 it is c:\program data\
    then there will be a folder with a very random name made of numbers and letters then the exe file was inside this folder – deleted it and the folder.

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