CryptoLocker Protection


Protect your home or business from Ransomware like Cryptolocker, the newest and most nefarious threat against computer security to date.

Avoid costly downtime and data recovery services and use our C-Net Ransom Defender to secure your systems!

Learn More

How Our Service Works

Play our comercial

We Fix IT Over The Internet!

How to use ExpertSupportNow
Click here to watch

Spyware Removal Guide

Remove Spyware Yourself
Instant download! Learn how the experts remove spyware and speed up PCs.

Our Do-It-Yourself Guide will teach you Step by Step how to remove spyware, cleanup your PC keep it running fast, safe and protected.

Click here for more details!

New Support Session

ExpertSupportNow Connection
Please enter your name or company name and support key above as directed by our support staff.

Need a support key? Click here

Monthly Archives: August 2010

VirtuMonde Adware

This program falls in the adware category, which is a type of spyware. It will silently install itself and record where you go online. In some cases, it can even track what you type. A backdoor is often set up to send this data to a database elsewhere. Virtumonde has a huge number of .dll and .exe files it pretends to be in order to remain unnoticed.

You can remove it manually by deleting all files, processes, and registry entries associate with it. See below for the list. Continue reading

Anti-Virus 2011

This is another scareware program that tries to scare you into buying their product. They sell a fake antivirus known as Antivirus 2011 and, once installed, it will relentlessly badger you with fake scans and popups. It will most likely lock you out of just about anything useful on your PC, such as applications, settings, and websites. To remove, go into safe mode and try to run antispyware scans with programs like Malwarebytes Antimalware and SUPER Antispyware. If all else fails, reinstalling Windows will remove it completely.

Symptoms of a Rogue Antivirus “scareware” like Antivirus 2011:

  • Popups when not online
  • Virus scans that appear on their own, finding many of them
  • Some applications, especially antivirus, will not run
  • You get errors and message about trojans and worms
  • When online, your search results go to the wrong pages or some websites redirect for no apparent reason
  • Windows may be slower than normal
  • Many instances of iexplore.exe will be running, even when Internet Explorer is not being used
  • You will not be able to change the desktop background

CCleaner – Clean Up Your PC

CCleaner is an excellent program to use when you need to remove junk files and fix registry errors. It is quick and precise but not dangerous like some cleanup tools that can remove important Windows files by accident. It is the safest, fastest way to get your PC speed back up to where it should be.

Remove Spyware with Malwarebytes

Malwarebytes’ Antimalware is a program that can be used to remove viruses, spyware, and other threats from your PC. Installation is simple and it works best in Safe Mode. Please see the video below for our how-to video for using Malwarebytes’ Antimalware:

Internet Security 2010

Do not download this software, and certainly don’t install it. Internet Security 2010 is a fake antivirus program, known as a Rogue Antivirus or Scareware. It will create false security scans, errors, popups redirects, registry errors, and anything else that will make your PC look distressed. It will then demand that you buy the full version in order to rid your PC of these fake VIRUSES that it somehow has managed to find. What’s worse is you can’t even uninstall it, and just trying to do so will send it into a full force tantrum of popups and fake scans until it makes your computer completely unusable. The are only a few ways to get rid of this program:

  • Manually delete the program and its registry entries.
  • Reinstall Windows.
  • Call us and have all the hard work done for you!