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Monthly Archives: January 2011

How To Remove Windows Universal Tool Malware / Spyware

Windows Universal Tool is a fake scanning tool usually downloaded to the system on accident, and without a user knowing this program will install itself and produce a number of warnings indicating a system infection. These warnings are fake and should be ignored. The warnings it produces will inform a user of various security flaws and will do scans that tell a user that they are infected with a serious Trojan virus, Windows Universal Tool will then attempt to remove it and then gives a error messages saying the infection can only be removed with the purchase of their software. This is a scam and should never be purchased. If a user attempts to close out of the program it will continue to run in the background taking up system resources causing slow downs. Windows Universal Tool will also change internet settings causing browser redirects as well as disables some Windows Utilities.

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Manual Removal of Windows Universal Tool: First users should restart into Windows Safe Mode. To do this shutdown the PC first, next turn on the computer and press the F8 button until a menu appears giving the options to start Windows in safe mode. If you don’t get this menu its usually because the F8 key wasn’t pressed in time, if the Windows Startup screen appears and shows its loading Windows this means it wasn’t pressed in time and you’ll have to restart and try again. Once in safe mode you will need to delete the following files that are written to the computer:

  • %AppData%\[random].exe

Fast Disk Registry Entries that should be removed:

  • HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell “%AppData%\[random].exe”

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How To Remove Windows Scan Spyware / Malware

Windows Scan is a fake Windows scanning utility that users get from banner ads, malicious websites, or peer to peer download programs. Windows Scan installs itself automatically without a users knowledge and creates numerous entries in the registry and leaves the computer susceptible to other malware or viruses by disabling legitimate Windows utilities. Once installed Windows Scan will automatically start up when logged onto Windows and display an interface that scans your system for errors. When done it will display a number of errors on the hard drive and RAM. These are false messages created by the program in order to trick the user into buying their software to fix them. It should be noted that under no circumstances should the program be purchased because its an attempt to steal credit card information by the creators of this malware. Because of the nature of this vicious malware its recommended that it should be removed immediately.

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Manual Removal of Windows Scan: First step of removal will be to restart the computer in safe mode. to do this shutdown the computer. When turning on the computer tap the F8 key. If the windows loading screen appears the F8 key wasn’t pressed at the correct time and you’ll have to reboot and try again. When correctly done a black screen will appear with a list of start up options, choose Start in Safe Mode with Networking. Once selected Windows will boot into safe mode which prevents Windows Scan from running at start up which will allow us to delete the files and registry keys associated with this program. Next remove the following files in their specified locations:

  • %AllUsersProfile%\Application Data\~
  • %AllUsersProfile%\Application Data\~r
  • %AllUsersProfile%\Application Data\.dll
  • %AllUsersProfile%\Application Data\.exe
  • %AllUsersProfile%\Application Data\
  • %AllUsersProfile%\Application Data\.exe
  • %UserProfile%\Desktop\Windows Scan.lnk
  • %UserProfile%\Start Menu\Programs\Windows Scan\
  • %UserProfile%\Start Menu\Programs\Windows Scan\Uninstall Windows Scan.lnk
  • %UserProfile%\Start Menu\Programs\Windows Scan\Windows Scan.lnk

Windows Scan Registry Entries That Should Be Removed:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “.exe”
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations “LowRiskFileTypes” = ‘/{hq:/s`s:/ogn:/uyu:/dyd:/c`u:/bnl:/ble:/sdf:/lrh:/iul:/iulm:/fhg:/clq:/kqf:/`wh:/lqf:/lqdf:/lnw:/lq2:/l2t:/v`w:/rbs:’
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments “SaveZoneInformation” = ’1′
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “CheckExeSignatures” = ‘no’
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main “Use FormSuggest” = ‘yes’

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How To Remove Fast Disk Spyware / Malware

Fast Disk is a fake defragmenter utility designed to trick users into thinking that their hard drive, RAM, or other components of the machine are damaged or failing.Fast Disk is typically obtained from questionable web sites, banner ads, and low Active X controls. When Fast Disk is installed on a computer it will pop up informing users of possible errors on the system and begin to scan for problems. When complete Fast Disk will inform you that there are major hardware issues and that in order to fix them you must purchase their software. Users should never buy the program because its an attempt to steal your credit card information.

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Manual Removal of Fast Disk: To begin removing Fast Disk first power down you computer. When turning it on again tap the F8 button and you will be given the option to start in safe mode with networking. Once Windows loads Goto the start menu, followed by control panel. Once in control panel open internet options and under the general tab there is a section called browsing history, click delete to erase the temporary internet files saved to the computer. Next locate and delete the following files associated with Fast Disk:

  • %UserProfile%\Start Menu\Programs\Fast Disk\
  • %UserProfile%\Start Menu\Programs\Fast Disk\Uninstall Fast Disk.lnk
  • %AllUsersProfile%\Application Data\[random]
  • %UserProfile%\Start Menu\ProgramsFast Disk\Fast Disk.lnk
  • %AllUsersProfile%\Application Data\[random].dll
  • %AllUsersProfile%\Application Data\[random].exe
  • %UserProfile%\Desktop\Fast Disk.lnk

Fast Disk Registry Entries that should be removed:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[random].exe”
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[random]“

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How To Remove Windows Security & Control Malware / Spyware

Windows Security & Control is a fake Windows utility meant to trick users into thinking they have a number of viruses and malware. This program was designed to have unknowing users pay for the program to remove any infections that is generated from Windows Security & Control. It should be known that users with this problem should never purchased this program. Windows Security & Control will be installed unknowingly to a users computer and is set to run automatically at start up. Windows Security & Control will do a mock scan of the system which informs of problems that it detects, which are in fact just generated by the program to trick users. If you attempt to close the program by just exiting it, it will continue running in the background causing slow downs, pop ups, browser redirects, and assorted Windows Utilities to no longer function.

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Manual Removal of Windows Security & Control : Windows Security & Control will disable the Windows task manager making it difficult to remove while running. To get around it from running restart your computer in safe mode. To access safe mode, restart your computer and tap the F8 button. When correctly done a black screen will appear with options for starting up Windows. Choose Safe Mode and Windows will start up in the trouble shooting mode. When in safe mode Windows will only start up necessary files and programs which makes remove Windows Security & Control possible. Next locate and delete the following files associated with Windows Security & Control:

  • %AppData%\[random].exe

Windows Security & Control Registry Entries that should be removed:
{To open the registry, click the start menu and click run, in the dialog box type in the command “regedit” it should be noted deleting improper files from the registry can cause harm to your system and only should be done if you know what you are doing.}

  • HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell “%AppData%\[random].exe”

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How To Get Instant Computer Support Online

With Expert Support Now you can get instant technical support online. With our simple to use software our technicians are able to remotely connect, and diagnose computer problems without leaving home. This video tutorial will show user’s how to setup a remote session with one of our technicians. Click Here to view our tutorial

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