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Monthly Archives: August 2011

How To Remove Security Shield Malware / Spyware

Security Shield is a fake anti-virus scanning tool made to look like a legitimate Windows program. Once installed to a computer Security Shield will configure itself to start automatically when Windows starts up. Once the program runs it will begin to do numerous scans that come up with virus entries that it found on your computer. These warnings and scans are problems it finds are not actual threats but made up ones the program creates. If you attempt to remove the issues with Security Shield it will ask that you pay for the full version. You should never purchase this program, Security Shield was created to trick users into purchasing a fake program in an attempt to steal credit card information.

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Manual Removal of Security Shield:

First to avoid any further infections caused by internet browsing redirects users will need to go to their Internet Options; this can be done by going to the start menu followed by control panel. Once in Internet Options choose the “Connections” tab followed by “LAN Settings” uncheck the “Use a Proxy Server” Option. Once done click “Ok” to save these settings.

Next users need to disable the process from running, to do this press Ctrl+Shift+Esc to open up the task manager, once opened choose “Processes” and look for .exe, click on the process and then click the “End Process” button. This will disable the program from running and will allow the files to be removed. The following is a list of files that need to be deleted:

  • %UserProfile%\AppData\Local\<random>.exe
  • %AppData%\Microsoft\Windows\Start Menu\Programs\Security Shield.lnk

Remove Security Shield Registry Entries :

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce “<random characters>

Having Problems removing Security Shield ? Our Remote Support Technicians can remove spyware for you and cleanup your computer while you watch. Contact us at Support@ExpertSupportNow.com or call us at 586-816-0015 for spyware removal and IT support.

 

How To Remove Security Protection Malware

Visit www.ExpertSupportNow.com for virus and malware removal instructions Visit http for Security Protection Removal Instructions For complete step by step Continue reading

How To Uninstall PC Repair Virus / Malware

PC Repair is a fake anti-virus scanning tool made to look like a legitimate Windows program. Once installed to a computer PC Repair will configure itself to start automatically when Windows starts up. Once the program runs it will begin to do numerous scans that come up with virus entries that it found on your computer. These warnings and scans are problems it finds are not actual threats but made up ones the program creates. If you attempt to remove the issues with PC Repair it will ask that you pay for the full version. You should never purchase this program, PC Repair was created to trick users into purchasing a fake program in an attempt to steal credit card information.

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Manual Removal of PC Repair:

First to avoid any further infections caused by internet browsing redirects users will need to go to their Internet Options; this can be done by going to the start menu followed by control panel. Once in Internet Options choose the “Connections” tab followed by “LAN Settings” uncheck the “Use a Proxy Server” Option. Once done click “Ok” to save these settings.

Next users need to disable the process from running, to do this press Ctrl+Shift+Esc to open up the task manager, once opened choose “Processes” and look for .exe, click on the process and then click the “End Process” button. This will disable the program from running and will allow the files to be removed. The following is a list of files that need to be deleted:

  • %LocalAppData%\<random>
  • %LocalAppData%\<random>.exe
  • %LocalAppData%\~<random>
  • %LocalAppData%\~<random>
  • %StartMenu%\Programs\PC Repair\
  • %StartMenu%\Programs\PC Repair\PC Repair.lnk
  • %StartMenu%\Programs\PC Repair\Uninstall PC Repair.lnk
  • %Temp%\smtmp\
  • %UserProfile%\Desktop\PC Repair.lnk

Remove PC Repair Registry Entries :

  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main “Use FormSuggest” = ‘Yes’
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” = ’0′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “WarnonBadCertRecving” = ’0′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop “NoChangingWallPaper” = ’1′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations “LowRiskFileTypes” = ‘/{hq:/s`s:/ogn:/uyu:/dyd:/c`u:/bnl:/ble:/sdf:/lrh:/iul:/iulm:/fhg:/clq:/kqf:/`wh:/lqf:/lqdf:/lnw:/lq2:/l2t:/v`w:/rbs:’
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments “SaveZoneInformation” = ’1′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer “NoDesktop” = ’1′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableTaskMgr” = ’1′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “<random>.exe”
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “<random>”
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system “DisableTaskMgr” = ’1′
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “CheckExeSignatures” = ‘no’
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced “Hidden” = ’0′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced “ShowSuperHidden” = ’0′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\LastVisitedMRU “MRUList”

Having Problems removing PC Repair ? Our Remote Support Technicians can remove spyware for you and cleanup your computer while you watch. Contact us at Support@ExpertSupportNow.com or call us at 586-816-0015 for spyware removal and IT support.

 

How To Remove OpenCloud Antivirus Spyware / Virus

OpenCloud Antivirus monitors browsing habits and purchasing activities. The data collected is sent to the creator of the application or third-parties. It displays surveys in a pop-up window. OpenCloud Antivirus uses Internet connection in the background without a user’s knowledge and in some cases may even affect Internet connection speed because your Internet connections will go through its own proxy. OpenCloud Antivirus is bundled in many freeware and commercial applications and it is introduced to a user when those commercial or free products are installed. It could be Windows screensavers, themes, games, etc.

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Manual Removal of OpenCloud Antivirus:

First to avoid any further infections caused by internet browsing redirects users will need to go to their Internet Options; this can be done by going to the start menu followed by control panel. Once in Internet Options choose the “Connections” tab followed by “LAN Settings” uncheck the “Use a Proxy Server” Option.

Once done click “Ok” to save these settings. Next users restart your computer in safe mode. To access safe mode, restart your computer and tap the F8 button. When correctly done a black screen will appear with options for starting up Windows. Choose Safe Mode and Windows will load safe mode, Next locate and delete the following files associated with OpenCloud Antivirus.

Some files and folders associated with OpenCloud Antivirus may be hidden. To view hidden files and folders, open up the folder options located under tools (organize for Windows 7), under the view tab click on the show hidden files and folders to view files that are hidden. Hidden files and folders will appear transparent instead of the solid type icon your use to.

OpenCloud Antivirus Registry Entries that should be removed:

  • HKEY_CLASSES_ROOT\CLSID\{19090308-636D-4e9b-A1CE-A647B6F794BF}
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{19090308-636D-4e9b-A1CE-A647B6F794BF}

Having Problems removing OpenCloud Antivirus? Our Remote Support Technicians can remove spyware for you and cleanup your computer while you watch. Contact us at Support@ExpertSupportNow.com or call us at 586-816-0015 for spyware removal and IT support.

How To Uninstall Security Protection Scam

Security Protection is a scam / fake utility that is downloaded to a system by accident while on the internet and will cause numerous errors when using the PC posing as a security program protecting your computer.  By doing Security Protection fake scans it will  try to fool you into thinking that there is an infection that is causing harm to a PC when in fact its Security Protection causing the errors and the errors generated should be ignored. As the scans are done they will prompt users to buy their software in order for the errors to be fixed, you should never purchase Security Protection or any other type of malware without checking to see if it is legitimate or reputable first. You will need to get rid of Security Protection and the following instructions will show you how to manually remove it.

If you need assistance removing it we can remove it and any other problems for a flat fee while also performing other maintenance tasks to speed up your PC all through the internet. Call us at 586-816-0015 or email us at Support@ExpertSupportNow.com to get started.

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How To Delete Security Protection

How To Uninstall Security Protection: The first thing a user should do to ensure there is no further infections, is to turn off any proxy setting that was enabled. To do this first go to the internet options located within the control panel. From here open up the shortcut that is called Internet Options. In here choose the Connections tab and from there LAN Settings. Uncheck the Use A Proxy Server option followed by ok to save the settings. Next to begin removal of Security Protection its advised to restart the PC into safe mode. To get into safe mode shut down the PC and while starting it back up tap the F8 key to get into safe mode. Once the PC is loaded into safe mode find the following files for deletion.

  • %AppData%\defender.exe
  • %UserProfile%\Start Menu\Security Protection.lnk

Security Protection Virus / Malware Registry Entries That Should Be Deleted:

  • HKEY_CURRENT_USER\Software\
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Security Protection”

Want us to uninstall Security Protection Malware/ Scareware for you and speed up your computers? Call us at 586-816-0016 or E-Mail Us Here