CryptoLocker Protection


Protect your home or business from Ransomware like Cryptolocker, the newest and most nefarious threat against computer security to date.

Avoid costly downtime and data recovery services and use our C-Net Ransom Defender to secure your systems!

Learn More

How Our Service Works

Play our comercial

We Fix IT Over The Internet!

How to use ExpertSupportNow
Click here to watch

Spyware Removal Guide

Remove Spyware Yourself
Instant download! Learn how the experts remove spyware and speed up PCs.

Our Do-It-Yourself Guide will teach you Step by Step how to remove spyware, cleanup your PC keep it running fast, safe and protected.

Click here for more details!

New Support Session

ExpertSupportNow Connection
Please enter your name or company name and support key above as directed by our support staff.

Need a support key? Click here


How To Remove BlueFlare Antivirus Malware / Spyware

BlueFlare Antivirus is a fake scanning tool usually downloaded to the system on accident, and without a user knowing this program will install itself and produce a number of warnings indicating a system infection. These warnings are fake and should be ignored. The warnings it produces will inform a user of various security flaws and will do scans that tell a user that they are infected with a serious Trojan virus, BlueFlare Antivirus will then attempt to remove it and then gives a error messages saying the infection can only be removed with the purchase of their software. This is a scam and should never be purchased. If a user attempts to close out of the program it will continue to run in the background taking up system resources causing slow downs. BlueFlare Antivirus will also change internet settings causing browser redirects as well as disables some Windows Utilities.

Fix My Computer With Remote Computer Support Service   Home Computer Service and Business Computer Support

Manual Removal of BlueFlare Antivirus :

First to avoid any further infections caused by internet browsing redirects users will need to go to their Internet Options; this can be done by going to the start menu followed by control panel.Once in Internet Options choose the “Connections” tab followed by “LAN Settings” uncheck the “Use a Proxy Server” Option. Once done click “Ok” to save these settings.

Next users need to disable the process from running, to do this press Ctrl+Shift+Esc to open up the task manager, once opened choose “Processes” and look for .exe, click on the process and then click the “End Process” button. This will disable the program from running and will allow the files to be removed.

All malware and spyware create leaves files on your system, below is a list of files that need to be deleted to remove the infection completely:


  • %AppData%\BlueFlare Antivirus\
  • %AppData%\BlueFlare Antivirus\BlueFlare Antivirus.exe
  • %AppData%\BlueFlare Antivirus\BlueFlare Antivirus.ico
  • %AppData%\BlueFlare Antivirus\csrss.exe
  • %AppData%\BlueFlare Antivirus\ms.conf
  • %StartMenu%\BlueFlare Antivirus
  • %StartMenu%\BlueFlare Antivirus\BlueFlare Antivirus.lnk
  • %StartupFolder%\csrss.exe
  • %UserProfile%\Desktop\BlueFlare Antivirus.lnk


Having Problems removing BlueFlare Antivirus? Our Remote Support Technicians can remove spyware for you and cleanup your computer while you watch. Contact us at or call us at 586-816-0015 for spyware removal and IT support.

How To Remove Security Solution 2011 Virus / Malware

Security Solution 2011 is a rouge anti virus program that infects your pc with multiple spyware and malware issues. Security Solution 2011 automatically installs itself from ActiveX files that are downloaded to your system due to flaws in your internet security settings or out of date spyware removal tools. Once a system is infected with this malware the program will continuously give messages about an infection on the PC via pop-ups, and notifications in the task menu. When this program runs it will appear to be running scans and it will present a list of “infections” and when it attempts to remove the infections it will prompt users to purchase the product to remove the infections. This is just a scam to scare users into submitting their credit card information.

Fix My Computer With Remote Computer Support Service   Home Computer Service and Business Computer Support

Manual Removal of Security Solution 2011: Security Solution 2011 will disable the Windows task manager making it difficult to remove while running. To get around it from running restart your computer in safe mode. To access safe mode, restart your computer and tap the F8 button. When correctly done a black screen will appear with options for starting up Windows. Choose Safe Mode and Windows will start up in the trouble shooting mode. When in safe mode Windows will only start up necessary files and programs which makes remove Security Solution 2011 possible. Next locate and delete the following files associated with Security Solution 2011:

  • Fix My Computer With Remote Computer Support Service   Home Computer Service and Business Computer Support%AppData%\Microsoft\Internet Explorer\Quick Launch\Security Solution 2011.lnk
  • %AppData%\Security Solution 2011\
  • %AppData%\Security Solution 2011\IcoActivate.ico
  • %AppData%\Security Solution 2011\IcoHelp.ico
  • %AppData%\Security Solution 2011\IcoUninstall.ico
  • %AppData%\Security Solution 2011\Security Solution.exe
  • %AppData%\Security Solution 2011\securityhelper.exe
  • %AppData%\Security Solution 2011\securitymanager.exe
  • %Temp%\02c9c3c35bdx5.exe
  • %Temp%\al3erfa3.exe
  • %Temp%\alerfa.exe
  • %Temp%\alerfa2.exe
  • %Temp%\altedf.exe
  • %Temp%\aqfitrlxi2.exe
  • %Temp%\backd-efq.exe
  • %Temp%\brdss.exe
  • %Temp%\bzqa43d.exe
  • %Temp%\cffd4.exe
  • %Temp%\cocksucker.exe
  • %Temp%\cosock.exe
  • %Temp%\cowceb.exe
  • %Temp%\cunifuc.exe
  • %Temp%\d20mes.exe
  • %Temp%\dc_3.exe
  • %Temp%\dd10x10.exe
  • %Temp%\ddoll3342.exe
  • %Temp%\destroyer.exe
  • %Temp%\dffuck.exe
  • %Temp%\dgxdro.exe
  • %Temp%\hardwh.exe
  • %Temp%\hodeme.exe
  • %Temp%\jdhellwo3.exe
  • %Temp%\kock.exe
  • %Temp%\lols.exe
  • %Temp%\puzpup.exe
  • %Temp%\safe.exe
  • %Temp%\snowif.exe
  • %Temp%\sycre.exe
  • %Temp%\w32rim_mem.exe
  • %Temp%\winifi.exe
  • %UserProfile%\Desktop\Security Solution 2011.lnk
  • %UserProfile%\Start Menu\Programs\Security Solution 2011.lnk
  • %StartMenu%\Programs\Security Solution 2011\
  • %StartMenu%\Programs\Security Solution 2011\Activate Security Solution 2011.lnk
  • %StartMenu%\Programs\Security Solution 2011\Help Security Solution 2011.lnk
  • %StartMenu%\Programs\Security Solution 2011\How to Activate Security Solution 2011.lnk
  • %StartMenu%\Programs\Security Solution 2011\Security Solution 2011.lnk

Security Solution 2011 Registry Entries that should be removed:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Security Solution 2011
  • HKEY_CURRENT_USER\Software\Security Solution 2011
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform “(Default)” = ”
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Security Solution 2011″
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Security Solution 2011 Security”

Please Contact Us Here for more information on  Security Solution 2011 Malware/ Scareware
Need help removing Security Solution 2011 Malware/ Scareware or other PC problems? E-Mail Us Here

How to remove Win32/Rimecud.B

This is a computer worm that infects a PC via its self-replicating nature. This worm is usually passed through removable devices such as usb thumb drives or external hard drives. It is also possible for this worm to spread through popular messaging services such as Yahoo Messenger, ICQ, AIM, and Skype.  the worm is able to copy itself  and continue to spread to other PCs. to begin removal of the worm all the W32/Rimecud processes need to be stopped in order for a proper removal, to do this you would use ctrl+alt+del command on your keyboard and end the process via task manager. After the process is stopped the following windows files need to be deleted:


Registry Entries that should be removed

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, regdiit=[%SYSTEM%]\win.exe

Please Contact Us Here for more information on Win32/Rimecud.B

Need help removing Win32/Rimecud.B or other PC problems? E-Mail Us Here