CryptoLocker Protection


Protect your home or business from Ransomware like Cryptolocker, the newest and most nefarious threat against computer security to date.

Avoid costly downtime and data recovery services and use our C-Net Ransom Defender to secure your systems!

Learn More

How Our Service Works

Play our comercial

We Fix IT Over The Internet!

How to use ExpertSupportNow
Click here to watch

Spyware Removal Guide

Remove Spyware Yourself
Instant download! Learn how the experts remove spyware and speed up PCs.

Our Do-It-Yourself Guide will teach you Step by Step how to remove spyware, cleanup your PC keep it running fast, safe and protected.

Click here for more details!

New Support Session

ExpertSupportNow Connection
Please enter your name or company name and support key above as directed by our support staff.

Need a support key? Click here

Browser Security

How To Remove Personal Internet Security 2011

Personal Internet Security 2011 is a fake spyware detection program obtained through banner ads, unsafe sites, or lacking internet security settings. Once Personal Internet Security 2011 is installed on your computer it will be configured to start automatically. It will also create numerous files that will be detected by the program as malware. All the errors and scans are meant to look like real scans and when users go to use Personal Internet Security 2011 to remove the problems detected the program will claim the infections cannot be removed unless the software is purchased. It should be known that this is a scam and users should never attempt to buy this product. While on the users system this program will continuously show fake errors and alerts, but also having this on a system will cause other problems such as: Browser redirects, lower internet security settings, disabled Windows utilities, and it leaves the system vulnerable to other forms of spyware, malware, trojans, and viruses.

Fix My Computer With Remote Computer Support Service   Home Computer Service and Business Computer Support

Let Expert Support Now Remove It For You

If you need help removing Personal Internet Security 2011 or any other type of spyware / malware go to the Get Instant Support Through The Internet page to get started with our Remote Support Option or contact us at or 586-816-0015.

Manual Removal Of Personal Internet Security 2011: First to avoid any further infections caused by internet browsing redirects users will need to go to their Internet Options; this can be done by going to the start menu followed by control panel. Once in Internet Options choose the “Connections” tab followed by “LAN Settings” uncheck the “Use a Proxy Server” Option. Once done click “Ok” to save these settings. Next users need to disable the process from running, to do this press Ctrl+Shift+Esc to open up the task manager, once opened choose “Processes” and look for PersonalIS2011.exe, click on the process and then click the “End Process” button. This will disable the program from running and will allow the files to be removed. The following is a list of files that need to be deleted:

  • c:\Documents and Settings\All Users\Application Data\e659\
  • c:\Documents and Settings\All Users\Application Data\e659\7377.mof
  • c:\Documents and Settings\All Users\Application Data\e659\80e9877130a15854a99bf6dd8d368239.ocx
  • c:\Documents and Settings\All Users\Application Data\e659\mozcrt19.dll
  • c:\Documents and Settings\All Users\Application Data\e659\PersonalIS2011.exe
  • c:\Documents and Settings\All Users\Application Data\e659\PIS.ico
  • c:\Documents and Settings\All Users\Application Data\e659\sqlite3.dll
  • c:\Documents and Settings\All Users\Application Data\e659\unins000.dat
  • c:\Documents and Settings\All Users\Application Data\e659\PISSys\
  • c:\Documents and Settings\All Users\Application Data\e659\Quarantine Items\
  • c:\Documents and Settings\All Users\Application Data\PIKKS\
  • c:\Documents and Settings\All Users\Application Data\PIKKS\PIQBS.cfg
  • %UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Personal Internet Security 2011.lnk
  • %UserProfile%\Application Data\Personal Internet Security 2011\
  • %UserProfile%\Application Data\Personal Internet Security 2011\cookies.sqlite
  • %UserProfile%\Desktop\Personal Internet Security 2011.lnk
  • %UserProfile%\Start Menu\Personal Internet Security 2011.lnk
  • %UserProfile%\Start Menu\Programs\Personal Internet Security 2011.lnk

Personal Internet Security 2011 Registry Entries that should be removed:

  • HKEY_CURRENT_USER\Software\3
  • HKEY_CLASSES_ROOT\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}
  • HKEY_CLASSES_ROOT\PersonalIS2011.DocHostUIHandler
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “RunInvalidSignatures” = ’1′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “ProxyServer” = ‘http=′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “UID” = ’7′
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform “88780570603″
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Personal Internet Security 2011″
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “CheckExeSignatures” = ‘no’


If you need help with Spyware, Malware, Viruses or removing Personal Internet Security 2011 Malware / Scareware or other PC problems click here or email us at