CryptoLocker Protection

Important!

Protect your home or business from Ransomware like Cryptolocker, the newest and most nefarious threat against computer security to date.

Avoid costly downtime and data recovery services and use our C-Net Ransom Defender to secure your systems!

Learn More

How Our Service Works


Play our comercial

We Fix IT Over The Internet!


How to use ExpertSupportNow
Click here to watch

Spyware Removal Guide

Remove Spyware Yourself
Instant download! Learn how the experts remove spyware and speed up PCs.

Our Do-It-Yourself Guide will teach you Step by Step how to remove spyware, cleanup your PC keep it running fast, safe and protected.

Click here for more details!

New Support Session

ExpertSupportNow Connection
Name:
Key:
Please enter your name or company name and support key above as directed by our support staff.

Need a support key? Click here

F8

How To Remove Windows Health Center Virus / Spyware

Windows Health Center is a fake anti virus program that presents false reports and errors about your computer. Once installed Windows Health Center will prompt users to scan their computer for viruses and errors which it will come back with a report with false infections. If users attempt to remove the errors generated you will be asked to pay for Windows Health Center which is an attempt to steal personal data. If users attempt to reboot with the Windows Health Center infection they will be prompted at start up to run Windows Health Center.
Fix My Computer With Remote Computer Support Service   Home Computer Service and Business Computer Support

Manual Removal of Windows Health Center: Because the program begins at Windows start up its recommended to boot into safe mode to get rid of this infection. To get into safe mode press F8 when powering up the computer. If correctly timed and pressed you will be prompted with the windows advance start up menu. Choose Safe Mode and Windows will continue to load. Once windows starts up locate the following file and delete it. Then open the Run command followed by the command “regedit” this allows you to find and delete the listed registry files.

  • %UserProfile%\Application Data\.exe

Windows Health Center Registry Entries that should be removed:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon “Shell” = ‘%UserProfile%\Application Data\.exe’
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\egui.exe “Debugger” = ‘svchost.exe’
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ekrn.exe “Debugger” = ‘svchost.exe’
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msascui.exe “Debugger” = ‘svchost.exe’
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msmpeng.exe “Debugger” = ‘svchost.exe’
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msseces.exe “Debugger” = ‘svchost.exe’

Please Contact Us Here for more information on Windows Health Center Malware/ Scareware
Need help removing Windows Health Center Malware/ Scareware or other PC problems? E-Mail Us Here

How To Remove Memory Fixer Spyware / Malware

Memory Fixer is a fake system analyzer meant to trick users into thinking that there is something wrong with the computers hardware. Memory Fixer will generate various reports of corrupt and damaged hardware based on scans the program produced. once installed Memory Fixer will automatically start when the computer is turned on and will continue to run scans informing users of problems with there system. Also when attempting to launch other programs or delete files Memory Fixer will show warning messages indicating it needs to run scans due to errors on the system. None of the scans or warnings are legitimate and should be ignored. the goal of Memory Fixer is to have users buy their product saying that its the only way to fix the infected system. Its important to know that Memory Fixer should never be purchased and that this is a attempt to steal private information.

Fix My Computer With Remote Computer Support Service   Home Computer Service and Business Computer Support

Manual Removal of Memory Fixer: Because of the nature of his particular case of spyware there are two ways to remove this software. First because Memory Fixer is ran automatically at start up we will need to disable the program from running, to do this we will open up Windows Task Manager, to do this press Ctril+Shift+Esc, or open a run command and type “taskmgr” (Without quotes) this will open a new window. Select the processes tab at the top, the process we are looking for will be {random string of numbers}.exe once found right click the process and choose end task. Memory Fixer will create a random entry full of numbers so the actual process name will be random. Second way to disable Memory Fixer from running is to shutdown the machine and boot into safe mode. To boot into safe mood users will need to press F8 during windows startup to get the advance startup menu, then choose safe mode with networking. This will start Windows in safe mode which only loads necessary Windows files and will not run Memory Fixer. Once either method is used you will need to delete the following files. (note: Windows XP file locations will be different then Vista or 7)

Windows Vista/7

  • %AllUsersProfile%\~
  • %AllUsersProfile%\~r
  • %AllUsersProfile%\.dll
  • %AllUsersProfile%\.exe
  • %AllUsersProfile%\
  • %AllUsersProfile%\.exe
  • %UsersProfile%\Desktop\Memory Fixer.lnk
  • %UsersProfile%\Start Menu\Programs\Memory Fixer\
  • %UsersProfile%\Start Menu\Programs\Memory Fixer\Memory Fixer.lnk
  • %UsersProfile%\Start Menu\Programs\Memory Fixer\Uninstall Memory Fixer.lnk

Windows XP

  • %AllUsersProfile%\Application Data\~
  • %AllUsersProfile%\Application Data\~r
  • %AllUsersProfile%\Application Data\.dll
  • %AllUsersProfile%\Application Data\.exe
  • %AllUsersProfile%\Application Data\
  • %AllUsersProfile%\Application Data\.exe
  • %UsersProfile%\Desktop\Memory Fixer.lnk
  • %UsersProfile%\Start Menu\Programs\Memory Fixer\
  • %UsersProfile%\Start Menu\Programs\Memory Fixer\Memory Fixer.lnk
  • %UsersProfile%\Start Menu\Programs\Memory Fixer\Uninstall Memory Fixer.lnk

Memory Fixer Registry Entries That Should Be Removed:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “.exe”
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “

Please Contact Us Here for more information on Memory Fixer Malware/ Scareware
Need help removing Memory Fixer Malware/ Scareware or other PC problems? E-Mail Us Here